If your server meets the following requirements, SurveyAndFrom will run on it.

• CPU 1GB minimum
• RAM 2GB minimum
• Server Linux/Unix
• Web Server Apache
• PHP Version v7.0 or above
• Database MySQL v5 or higher suggested
• Cron Job (Optional. Used to update stats and send async notifications)
• Web server should be able to read and write the application files (file permissions)

The renewal process is fairly easy and does not take long. If your subsriction is active and there is enough money on a bank card attached to your account, the renewal will be automatic.

Yes, you can. We calculate (till end of running moth) partial refunds individually. Please contact our support team to get the refund.

In some cases, the company retains the right to modify the refund and cancellation policy without notice. We also remain entitled to refuse support services to any customer or even discontinue their subscriptions, if they happen to breach any of our terms of use policy provisions.

No, We don’t charge setup or implementation fee.

You can upgrade or downgrade your license at any time by contact us.

Inself-hosted version downloads the product to your computer that you’ll need to deploy at your own, on a live server, or a VPS. or if you required we will install and configure it for you.

Cloud version comes up with a AWS server and will give you an installed copy of the product. You’ll receive the SurveyAndFrom login details with server admin panel access.

Sever snapshot is taken once daily including databae.

Yes, you’ll need to have at least one SMTP account or an integrated email service provider (ESP) account to send your emails.

All servers are secure by Imunify360.

Imunify360 is a next-generation security solution that uses herd immunity and the six-layer approach to provide total protection.

1. Automated real-time malware scanning and cleanup
2. Intrusion Detection and Prevention System
3. Advanced Firewall
4. Proactive Defense
5. Patch Management
6. Website Reputation Monitoring

for more detial pleae expre imunify360 webiste.

We provide AutoSSL, you can use any paid SSL.

AutoSSL is a free alternative to paid SSL certificates. With AutoSSL, your sites are automatically secured with a free, Domain Validated (DV) SSL certificate by Sectigo. Your SSL certificate stays up-to-date and auto-renews on your behalf.

Monitor our cloud hosted servers, Monitor APIs, Monitor Websites, Pages, Status Pages, Incident Reporting. We are monitoring servers by pinging them in a configured interval. Get notifications Email.

When ever a server goes down, you will get a mail.

When the server’s status changed back to up state, we will get another mail with the text that, the server is back online.

Yes, A static public IP address attached to the Cloud server. Point your DNS A records to static public IP.